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Privacy Policy at
Petals and Flour Events


We are committed to protecting your privacy. We use the information we collect about you to maximise your customer service experience. We respect the privacy and confidentiality of the information provided and adhere to the Australian Privacy Principles.

Collection of personal information

We receive and store information you enter on our website, such as your name, phone number, address, and email address to enable us to send information or process your product order.

We do not store credit card information on our site.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. Please view privacy policy here.

Use of personal information

Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required for delivery and/or supply of goods or services you have purchased. 

Disclosure of personal information

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers and contractors who assist us in providing our services. Some of our service providers and contractors may be overseas and may not be subject to Australian Privacy Laws.

We will not sell personal or customer information to third parties. Customer information will be provided to a third party supplier to the extent that the information is required to fulfil and deliver the goods or services you have purchased.


All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We use and as our payment platform their privacy policy can be viewed here for and here for


We may use cookies on site from time to time. Cookies are a small file placed in your webbrowers that collects information about your web browsing activities. Cookies, by themselves, do not tell us personally identifiable information. However, once you choose to supply the site with personally identifiable information, this information may be linked to the data stored in the cookie.

Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.

 Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. Please note, by using this website, you consent to the processing of data about you by Google in the manner described here.

Links to other websites

Our website may contain sometimes link to other websites. We do not control these websites and we are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites. Such websites are not governed by this Privacy Policy.

Amendments to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us. If you don’t want us to process your data anymore, please contact us at here. We will respond to any request within a reasonable time.

Privacy Policy for Minors

We do not knowingly collect information from minors. If you are under the age of 18, we request that you do not provide any personally identifiable information to us.

Updates to This Privacy Policy

From time to time, we reserve the right to make updates to this Privacy Policy. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it. Your continued use of the Site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change.

If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us by clicking below

Last Updated 15th of May 2023

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